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Privacy Policy

At Wisdom Skill Development Center, Mumbai, India, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how and why we collect, use, and safeguard your information when you interact with our website and certification platform.

This policy applies to all users accessing our website and utilizing our testing and certification services.

1. Data We Collect

We collect personal data with your consent and ensure it is used only for the stated purposes. The data we collect includes:

1.1 Data You Provide Directly:

  • Name, email address, password, and account settings.

  • Information shared through your profile or during communication with us (e.g., support tickets or emails).

  • Payment information (name and billing address) for invoicing purposes. Note: We do not store credit/debit card details; these are processed securely by our payment service providers.

1.2 Data Collected Automatically:

  • Device and system information (e.g., operating system, IP address, browser type, and language).

  • Approximate geographic location and unique device identifiers.

1.3 Service-Related Data:

  • Test results, certifications obtained, and other activity data related to your use of our platform.

2. How We Use Your Data

We use your data for the following purposes:

  • To generate and issue certificates upon successful completion of tests.

  • To verify certifications when someone scans the QR code or searches for a certificate on our platform.

  • To manage your account, process payments, and provide customer support.

  • To improve your user experience and enhance our services based on your interactions with our platform.

  • To inform you about new products or services, subject to your consent for promotional communications.

3. Data Sharing

3.1 Third Parties:

  • Your data is processed within India and is not shared with third parties for advertising or marketing purposes.

  • We may share data with third-party service providers (e.g., payment processors) only to deliver the services you request.

3.2 Legal and Compliance:

  • If required by law or for accreditation purposes (e.g., ISO/IEC 17024 compliance), we may share data with authorized assessors or regulatory bodies.

4. Data Protection

We implement robust security measures to protect your data against unauthorized access, loss, alteration, or destruction. Our security practices align with internationally accepted standards, such as ISO/IEC 27001 and ISO/IEC 27701.

While we strive to ensure the highest level of security, no system is entirely immune to risks. We recommend that you protect your account credentials and notify us immediately if you suspect any unauthorized access.

5. Your Rights

Depending on your location and applicable laws, you have the following rights regarding your personal data:

  • Right to Access: Request details about the personal data we process.

  • Right to Correction: Request corrections to inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your data, subject to legal obligations.

  • Right to Restrict Processing: Request limitations on how we use your data.

  • Right to Data Portability: Request a copy of your data in a structured, machine-readable format.

  • Right to Object: Opt out of promotional communications or other data processing activities.

To exercise these rights, contact us at Wisdomskilldc@gmail.com.

6. Data Retention

We retain your personal data only for as long as necessary to provide our services or as required by law.

  • Test results and certifications are retained for the validity period of the certification plus one additional year.

  • Financial transaction records are retained as per legal and regulatory requirements.

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website. Significant changes will be communicated via email or through our platform.

8. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: Wisdomskilldc@gmail.com

  • Support: Open a ticket through your account or email Wisdomskilldc@gmail.com.

By using our website and services, you agree to the collection and processing of your personal data as described in this Privacy Policy. If you do not agree with these terms, please refrain from using our platform.

Wisdom Skill Development Center
Mumbai, India
Empowering Competence. Driving Excellence.

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